Reports are spreading on social networks about citizens responding to calls from unfamiliar phone numbers, leading to the automatic withdrawal of funds from their bank cards.
Currently, commercial banks and payment organizations operating mobile applications have implemented security measures aimed at preventing fraudulent activities.
In particular, when a citizen registers on the mobile application of a commercial bank or payment institution, they provide their phone number and enter a verification code received via SMS, and also undergo additional biometric identification to verify their identity. Successfully registered citizens will then be able to link their bank card to the mobile application.
To link a bank card to the mobile application, a one-time verification code (OTP) is sent to the phone number associated with the bank card. Only after the citizen correctly enters this OTP into the mobile application will their bank card be linked.
During the registration process in the mobile application, the phone number entered and the phone number linked to the bank card via an SMS notification must be the same; otherwise, linking the bank card to the application will be denied.
At the same time, commercial banks and payment institutions limit the use of bank cards linked to the mobile application to up to 1 hour for new users.
However, if a citizen gives their login and password granting access to their account in the mobile application, along with the one-time OTP code received on their phone, to strangers (fraudsters) or installs malicious APK files distributed through messengers onto their mobile device, illegal withdrawal of money from their bank card can occur!
The Central Bank encourages the public and business entities not to trust unverified information circulating on social networks and recommends relying only on official sources.
